Commonly Asked Questions

Tree & Shrub Care

Can my kids and dogs play in my yard after you treat it?

This treatment is fully organic and is safe to be on as soon as it is applied. Please keep in mind, it is a fertilizer, so your dogs may REALLY love areas that it was applied

Do I need to water this treatment in?

IF we don’t get rain within a week of our application, it would be good to add water to help activate the treatment. 

What happens if it rains before/during/after a treatment?

The majority of our treatments (such as this one) do need to be watered in to help it’s effectiveness, so rain helps your water bill and saves you time. The water will help wash the solution down into the soil, getting to the roots of the plants and seeds that are still in the soil. If it is a flood, yes we may have concerns. If the tech performs while it is a drizzle out, this is still fine and helps water the solution into the soil. If it is pouring down rain, our guys usually prefer to stay in the truck and not get their hair wet.

We all keep a constant watch on the weather, most of us have 3 or more weather apps on our phones. We do not want to perform a treatment, mowing service, or landscape job if we question the effectiveness of it or if we have any concern that it may damage the lawn. As many of you know, we will reschedule immediately with the chance of heavy rain.

Will I know that you are coming out?

For lawn treatments we follow the outline from your original quote. If you would like more notification, we can send you an email, text, or call at least 24 hours to us coming out. If you do have a fence that is kept locked or pets that are in and out of the house during the day, we would prefer to notify you of treatments. That way gates can be unlocked and pets can be kept safely inside. If you would like these notifications, contact the office!

If you are notified of treatments and we are unable to treat due to gate being locked, dog being out, etc; We may skip treatment or charge extra to come back out.


Is this treatment for my lawn?

No, this treatment is for the ornamental trees & shrubs in the landscape beds only.

What is Compost Tea?

Compost Tea is a liquid treatment that helps change the soil structure by adding beneficial microbes to the soil. We use the most advanced, cutting edge technology available to brew the best Compost Tea possible to put in your lawn

How will I receive an invoice and how do I pay it?

We will email or mail you an invoice after each service. Just let the office know your preference! You can pay by mailing check, with credit card over the phone, or online. We accept all major credit cards. We can also set up a card on file that we charge after each service we do or at the end of the month for services rendered. Once we apply the credit card payment to your account, a transaction receipt will be sent to you via email. Let us know your preference and we will get you set up appropriately!

What if I sign up for a service and decide later that I want to hold off?

You can add or take off services at anytime! We ask that you just let us know as soon as possible. If you sign up for aeration and seeding, we will always contact you prior to scheduling. For regular treatments such as, lawn treatments, preventative brown patch treatments, grub control, etc, we will come out and treat as normal unless we hear from you.

How can I stay up to date on information?

Like us on Facebook & Instagram! We post timely updates of things we notice while in the field. Also, look out in your email. We will send out informative emails when we are about to start new services.

If you are notified of treatments and we are unable to treat due to gate being locked, dog being out, etc; We may skip treatment or charge extra to come back out .